IntegraVox Information

IntegraVox, LLC specializes in designing and developing interactive voice response systems to achieve superior service while reducing costs and improving employee effectiveness. IntegraVox has extensive experience in developing both touchtone and speech-enabled IVR applications for the InterVoice/Convergys environment . This includes configuring the hardware and software components of customized solutions, as well as designing and programming the business applications that run on these systems. For customers who host their IVR applications outside the Convergys environment, we build and deploy our IVR solutions using the Cisco Customer Voice Portal (CVP) from Cisco Systems, as well as the CT-ADE (Computer Telephony Application Development Environment) and Syntellect Communication Portal products from Syntellect, Inc. Formerly distributed by Envox known as Parity, this telephony development platform is widely used around the world to host touchtone and speech-enabled voice response applications on Dialogic-based IVR application servers.