Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new.
Integration Partners Devops And Development Technology
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.
AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.
AWS Managed Services automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
Google Cloud Serverless platform lets developers build, develop, and deploy functions and applications, as source code or containers, while simplifying the developer experience by eliminating all infrastructure management.
The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.
Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.
Integration Partners Platform And Storage Technology
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Amazon WorkDocs is a fully managed, secure enterprise storage and sharing service with strong administrative controls and feedback capabilities that improve user productivity.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.
Eventbrite is an event management solution which helps businesses to plan, manage, & grow events through tools such as ticketing, attendee tracking, & marketing.
Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.
Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.
QuickBase is the easiest IT-trusted platform for building customized business apps with no coding required. Business users get the fast solutions they need, while IT gets the security and control it demands.
BurpSuite is an integrated platform for performing security testing of web applications. Its various tools work seamlessly together to support the entire testing process, from initial mapping and analysis of an application’s attack surface, through to finding and exploiting security vulnerabilities.
Metasploit is a computer security project that provides information about security vulnerabilities and aids in penetration testing and IDS signature development.
Microsoft Enterprise Mobility + Security is a mobility management and security platform enables users to detect anomalous and potentially malicious activities, discover, classify, and protect sensitive information, automatically identify, respond to, and correlate incidents across domains.
Integration Partners Programming Languages And Frameworks Technology
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
Perfect library for adding search, sort, filters and flexibility to tables, lists and various HTML elements. Built to be invisible and work on existing HTML.
Moment.js is a free and open source JavaScript library. The library is a wrapper for the object making the object a whole lot easier to work with. the problem with JavaScripts object isnt the functionality it brings; its just extremely cumbersome to use as a developer.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Avaya CS1000 Communication Server is a server-based, fully-featured IP PBX. It provides the benefits of a converged network, advanced applications, and over 750 call processing and telephony features. Avaya CS1000 is distributed over an IP LAN and WAN infrastructure, with built-in reliability and survivability. Avaya CS1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP telephones.
Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.
Livestorm help companies make their webinars simpler, smarter, and efficient. It provides advanced post-webinar analytics tools, audience segmentation capabilities, lead management system, and native integrations with CRMs and marketing tools. It focuses on design and technical capabilities of companies.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
Integration Partners Finance And Accounting Technology
Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.
Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.
GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.
ServiceNow Resource Management application enables resource requesters, such as project managers or change managers, to create resource plans, request resources, and analyze resource availability and utilization.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
Infoblox focuses on managing and identifying devices connected to networks specifically for the Domain Name System, Dynamic Host Configuration Protocol, and IP address management.
Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.
New Relic One is an entity-centric observability platform that collects and contextualizes all operational data—from any source—and simplifies instrumentation, data ingestion, exploration, correlation, and machine learning-powered analysis to support observability for every organization.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Qualys Penetration Testing solutions improves the effectiveness of network security assessments by eliminating the manual process of running a scan before performing penetration testing using multiple interfaces.
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