Integrated Voice Solutions Information

IVS, a Boston based company founded in 2004, is an innovative contact center solutions provider of “right-fit” technology that assists businesses in connecting with their customers across automated business channels. By building technologies that allow implementation of positive, personalized, and interactive end-user experiences, IVS is shaping the way businesses communicate. Led by a highly regarded team of technology professionals, the IVS service model aligns your needs with the latest in multi-modal user-driven communications technologies that are best for your business. Our successes in market verticals like Call Center, Financial, Healthcare, Utilities, and Retail have allowed IVS to grow both our staff and our breadth of experiences. IVS draws on the resources of global communications platform providers who share a vision for tomorrow’s self-service market: To make the world work better by helping businesses connect with smarter, more personalized interactions across existing and emerging channels that work best for their customers.