Infrazone Limited Information

At Infrazone, we are passionate about enabling business and government to take advantage of leading edge IT, Telecommunications and Security services available from specialist providers. Our as-a-Service and outsource offerings make it easy to consume specialist services. Services are provided direct to the enterprise & government business or through specialist service providers. Service Zone is our client-branded service desk and service management product suite that works on behalf of consumers of your technology services. We remove complexity, by delivering integrated service outcomes. Key features: + insource and outsource options + customer service desk and managed service provider options + calls are answered and managed 24/7 + service desk application is hosted in a government approved data centre + application protected by multi-layer firewalling + automated logging of incidents via API + services integrated with the rest of your portfolio + iphone and android apps for technicians on the move + service level management + DR site Our specialist consultants in Consulting Zone provide services related to: + sourcing + managed services + service strategy + service architecture + service design + transition + commercial management + service desk + service management