Indu Bala Email & Phone Number
Head of Growth and Client Delivery @ LeadsXProspects
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Indu Bala Location
- Sahibzada Ajit Singh Nagar, PB, IN
Indu Bala Work
- Head of Growth and Client Delivery @ (June 2026 - Present)
- Director Of Operations and Delivery @ (November 2023 - May 2026)
- Head Of Account Management - SOC @ (June 2023 - August 2023)
- Sales Leader and Client Partner - MSP and IT Services @ (February 2023 - June 2023)
- Engagement Manager and Key Client Partner( Sales and Marketing) @ (May 2018 - November 2022)
- Associate Duty Manager (Infrastructure) @ (December 2015 - January 2018)
- Quality Assurance Analyst @ (January 2016 - January 2017)
- Customer Service Delivery Co-Ordinator (IT) @ (November 2013 - January 2015)
- Research Analyst @ (December 2012 - October 2013)
- Sr. Customer Care Representative @ (January 2006 - January 2012)
Indu Bala Education
- GNK College, Kurukshetra University
Bachelor Of Information & Mgt (BIM) (Commerce , Computer Science)
2003-2006 - Asha Modern School
+1 and +2 (Commerce)
2001-2003 - Infant Jesus School (High School), Asha Modern School +1 , +2
High School (Commerce)
1990-2001
Indu Bala Skills
- Account Management
- BPO
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Reviews
- CRM
- Call Centers
- Cloud Strategy
- Communication
- Contact Centers
- Customer Engagement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Director level
- Executive Relationships
- Human Resources
- IT Service Management
- Incident Management
- Interpersonal Skills
- Knowledge Acquisition
- Lead Qualification
- Leadership
- Management
- Outsourcing
- Phone Manner
- Pre-sales
- Problem Solving
- Process Improvement
- Project Management
- Relationship Building
- Remote Control
- Sales
- Sales Development
- Salesforce.com
- Scheduling
- Service Delivery
- Service Standards
- Show Calling
- Soft Skills
- Software Documentation
- Strategic Thinking
- Team Management
- Teamwork
- Tech-Savvy
- Technical Recruiting
- Telecommunications
- Training
Indu Bala Summary
- Indu Bala, based in Sahibzada Ajit Singh Nagar, PB, IN, is currently a Head of Growth and Client Delivery at LeadsXProspects. Indu Bala brings experience from previous roles at ConnectedStars, SafeAeon Inc., Confidential and Beyond Codes Inc.. Indu Bala holds a 2003 - 2006 Bachelor Of Information & Mgt (BIM) in Commerce , Computer Science @ GNK College, Kurukshetra University. With a robust skill set that includes Account Management, BPO, Business Development, Business Process Improvement, Business Process Outsourcing (BPO) and more. Indu Bala has 1 emails and 1 mobile phone numbers on RocketReach.
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