Indira B. Location
- Colombia
Indira B. Work
- 2021 - now Customer Support Specialist @
- 2020 - 2021 Team Manager @
- 2016 - 2020 Retail Sales Associate @
- 2007 - 2015 Lead CMS Analyst - Forecasting and Scheduling @ Bilateral
Indira B. Education
- Universidad Autónoma del Caribe
Ingeniero de Sistemas (Systems Engineering)
Indira B. Skills
- Customer Service Management
- Team Motivation
- Interpersonal Communication
- Data Management
- Customer Success
- Communication
- Troubleshooting
- Data Entry
- Data Cleaning
- Data Classification
- R (Programming Language)
- Data Visualization
- SQL
- Data Ethics
- Spreadsheets
- Problem Solving
- Analytical Skills
- Problem Analysis
- Centro de llamadas
- Liderazgo de equipos
- Mejora de procesos
- Microsoft Excel
- Satisfacción del cliente
- Servicio de atención al cliente
- Team Leadership
- Process Improvement
- Leadership
- Customer Service
- Administración y dirección de empresas
- Gestión de proyectos
- Negociación
- Liderazgo
- Microsoft Office
- Trabajo en equipo
- Planificación estratégica
- Business Strategy
- Microsoft Word
- Data analyst
- Ciencia de datos
- Ventas
- Hablar en público
- Aptitudes de organización
- Procesos de negocio
- Habilidades sociales
- Pivot de Excel
- Dashboards de Excel
- Calidad del servicio
- Indicadores clave de desempeño
- Tecnologías de la información y la comunicación
Indira B. Summary
- Indira B., based in Colombia, is currently a Customer Support Specialist at Ideaware. Indira B. brings experience from previous roles at TP, Starboard Cruise Services and Bilateral. Indira B. holds a Ingeniero de Sistemas in Systems Engineering @ Universidad Autónoma del Caribe. With a robust skill set that includes Customer Service Management, Team Motivation, Interpersonal Communication, Data Management, Customer Success and more. Indira B. has 1 emails on RocketReach.
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