Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.
Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.
Through two decades of investment, innovation, and growth, Maritime Transport has evolved from small beginnings into a leading logistics business. Today, the company provides a comprehensive range of services spanning road and rail freight, container storage, terminal operations, freight management, and truck sales, working with many of the world’s most recognisable brands across the shipping, retail, manufacturing, and consumer goods sectors.
Maritime’s unrivalled capability is delivered through a national network of people, assets, and infrastructure. The business employs more than 3,600 people across 40+ sites, including nine strategic rail freight terminals, and operates 1,400+ trucks, more than 120 terminal handling machines, and over 50 daily rail services connecting the UK’s major deep-sea ports with inland markets.
Maritime is also delivering one of the sector’s most ambitious decarbonisation strategies, with a long-term vision to build the cleanest, most sustainable full-load supply chain in the country. This includes significant investment in eHGVs, high-powered charging infrastructure, and the continued expansion of lower-carbon road and rail freight services, as the company accelerates delivery of its Science Based Targets initiative (SBTi) commitments.