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Iman Floyd Location
Los Angeles, CA, US
Iman Floyd Work
Senior Director of Customer Success @ (October 2023 - Present)
Member @ (July 2022 - Present)
Manager, Client Success @ (July 2022 - October 2023)
Senior Customer Success Manager @ (January 2020 - July 2022)
Customer Success Manager @ (January 2018 - January 2020)
Lead Account Manager, Partners @ (February 2015 - January 2018)
Ad Operations @ (October 2013 - February 2015)
Digital Campaign Account Manager @ CityGrid Media (January 2010 - December 2012)
Customer Service Representative - Team Lead @ (January 2010 - January 2011)
Iman Floyd Education
Florida Agricultural and Mechanical University
Broadcast Journalism
Santa Monica College
Broadcast Journalism
Iman Floyd Skills
Account Management
Affiliate Marketing
Anthropic Claude
Building a Customer Success Team Certified: Masters
Call Centers
Campaign Management
Claude Skills
Coaching
Critical Thinking
Customer Journey Mapping
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Display Advertising
DoubleClick
Email Marketing
Fundraising
Google Adwords
Lead Generation
Leadership
Management
Marketing
Media Math
Mobile Advertising
Mobile Marketing
Online Advertising
Online Content
Online Marketing
PPC
SEM
Salesforce.com
Search Advertising
Social Media
Social Media Marketing
Social Networking
Team Leadership
Web Analytics
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Iman Floyd Summary
Iman Floyd, based in Los Angeles, CA, US, is currently a Senior Director of Customer Success at Trellis Law. Iman Floyd brings experience from previous roles at Success in Black, DISCO and Funraise Inc. Iman Floyd holds a Broadcast Journalism @ Florida Agricultural and Mechanical University. With a robust skill set that includes Account Management, Affiliate Marketing, Anthropic Claude, Building a Customer Success Team Certified: Masters, Call Centers and more. Iman Floyd has 2 emails and 1 mobile phone numbers on RocketReach.
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