2011 -2015 Resolution Lead Digital and Retail [s] @
2013 -2014 Senior Technical Support Specialist @
2011 -2011 Customer Account Specialist @
2010 -2011 Account Executive @ Stream Global Services
2008 -2010 QA Analyst @ Mango5
Ilse V Education
University of the Western Cape/Universiteit van Wes-Kaapland
Bachelor of Arts - BA (Psychology)
2005-2008
University of South Africa/Universiteit van Suid-Afrika
(PSYCHOLOGY)
Ilse V Skills
Investigation
Team Leadership
Project Leadership
Customer Service Management
Team Management
Quality Assurance
Customer Service Performance Coaching
Qualitative Research
Recruiting
Teamwork
Project Management
Customer Service
Leadership
Call Centers
Performance Management
Management
Customer Experience
Microsoft Office
Customer Satisfaction
Training
Ilse V Summary
Ilse V, based in Cape Town, WC, ZA, is currently a Executive Customer Relations at Amazon. Ilse V brings experience from previous roles at Amazon. Ilse V holds a 2005 - 2008 Bachelor of Arts - BA in Psychology @ University of the Western Cape/Universiteit van Wes-Kaapland. With a robust skill set that includes Investigation, Team Leadership, Project Leadership, Customer Service Management, Team Management and more. Ilse V has 3 emails on RocketReach.
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