Ilona Dolejší's Location
Prague, Czechia
Ilona Dolejší's Work
- Head of Contact Centre @ BSH Home Appliances Group
- Vedoucí centra investičních služeb @ Air Bank a.s.
- Head of Quality Assurance and Training @ Zonky
- Client Experience Specialist @ Raiffeisenbank Česká republika
- Customer Care Quality Manager @ Raiffeisenbank Česká republika
- Customer Care Quality Officer @ Citi
- GCG CitiPhone Trainer @ Citi
- Citiphone banker @ Citi
Ilona Dolejší's Education
- University of Pardubice
Master
2000 - 2005 - Białystok School of Public Administration2004 - 2004
- Gymnázium Dr. A. Hrdličky Humpolec1996 - 2000
Ilona Dolejší's Skills
- Banking
- Customer Service
- Credit Cards
- Retail Banking
- English
- Call Centers
- Training
- Staff Training
- Payments
- Sales
Ilona Dolejší's Summary
Ilona Dolejší, based in Prague, Czechia, is currently a Head of Contact Centre at BSH Home Appliances Group, bringing experience from previous roles at Air Bank a.s., Zonky and Raiffeisenbank a.s.. Ilona Dolejší holds a 2000 - 2005 Master @ University of Pardubice. With a robust skill set that includes Banking, Customer Service, Credit Cards, Retail Banking, English and more, Ilona Dolejší contributes valuable insights to the industry. Ilona Dolejší has 4 emails on RocketReach.
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