Ilaria Giordano's Location
Rome, IT
Ilaria Giordano's Work
- Head of dispatching and contact center @ ACEA PRODUZIONE SPA
- Head of Customer Operations and Outsourcer Management @ ACEA PRODUZIONE SPA
- Sales Manager (Corporate Payment, Large accounts) @ American Express
- Project Manager (Global Merchant Network Strategy) @ American Express
- Head of Contact Center (Japa Merchant Operations ) @ American Express
- Contact Center Senior Manager (EMEA Merchant Operations) @ American Express
- Credit Operations Senior Manager @ American Express
- Team Leader Credit Operations @ American Express
- Team Leader Credit Collecting Italy @ American Express
- Senior Credit Analyst @ Parr Credit Srl
Ilaria Giordano's Education
- Sapienza Università di Roma
Post graduate Project Management (PROJECT, PROGRAM AND PORTFOLIO MANAGEMENT)
2015 - 2015 - LUISS Guido Carli University
ACCADEMIA MANAGERIALE (Organizational Leadership; Innovation; Project management)
2018 - 2018 - Stockholm University
Erasmus (International & European Law)
1996 - 1997
- Sapienza Università di Roma
Bachelor of Laws - LLB (Private - Public - Trade)
1992 - 2000 - Liverpool John Moores University
Scolarship (Research for graduate dissertation) (International Private Law)
1999 - 1999 - MIDIFORM MASTER
MASTER (MARKETING & MANAGEMENT)
2000 - 2001 - Escuela Europea de Coaching
COACHING PROGRAM (EDUCATION & TRAINING)
2020 - 2021
Ilaria Giordano's Skills
- Credit
- Credit Cards
- Financial Risk
- Credit Risk
- CRM
- Banking
- Portfolio Management
- Strategy
- Management
- Finance
Ilaria Giordano's Summary
Ilaria Giordano, based in Rome, IT, is currently a Head of dispatching and contact center at Acea, bringing experience from previous roles at Acea and American Express. Ilaria Giordano holds a 2015 - 2015 Post graduate Project Management in PROJECT, PROGRAM AND PORTFOLIO MANAGEMENT @ Sapienza Università di Roma. With a robust skill set that includes Credit, Credit Cards, Financial Risk, Credit Risk, CRM and more, Ilaria Giordano contributes valuable insights to the industry. Ilaria Giordano has 2 emails on RocketReach.
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