iimetro.com.au Information

iiNet is Australia's second largest DSL Internet Service Provider and the leading challenger in the telecommunications market. We're committed to making it simple for all Australians to connect across both our own network and the National Broadband Network (NBN). Our vision is to lead the market with services that harness the potential of the Internet and then differentiate with award-winning customer service. iiNet has a proud history of delivering awesome customer service, which has won us dozens of awards, including a silver medal at the Contact Centre World Awards in 2014. We employ more than 2,500 enthusiastic staff across three countries - 80 per cent of whom are employed to directly service nearly one million customers. We maintain our own broadband network and support over 1.8 million services nationwide. A lot has changed since iiNet was founded in a suburban garage in 1993 and the broadband landscape continues to evolve. What hasn't changed is our passion for the transformative benefits of the Internet and our commitment to helping Australians connect better.