iElectron Information

iElectron is a consumer and commercial repair centre for the repair of phones, tablets, computers, consoles, and cameras. Since our beginnings in 2010, we have carved a niche for ourselves as a repair centre focused entirely on providing the best possible customer experience for anyone using our services. As part of this focus, we have taken the aspects of repair centres that clients are most concerned about, and worked heavily on addressing these issues with our repair centre. Convenience We provide an online collection and delivery service. This means that if your business isn’t within arm’s reach of Cork City, we will send a DPD courier to your premises to collect devices, and then return them to you once we have completed the repairs, so minimal downtime for your staff. Time No business can afford downtime on devices that are used at work day to day, so when you have damaged devices, and need them repaired, our express repair service will have your devices back in your hands in no time at all. Protection To give all of our client’s peace of mind with using our services, we guarantee a number of things to ensure that you are protected: • Warranty – We provide a warranty on all repairs that we perform, and will always inform you of the warranty that a particular job carries before completing any repairs. • No Hidden Costs – Before completing any repair, we will communicate the exact price that you will pay for the repair for you to decide whether you want to proceed with the repair or not. • No Diagnostic Fees – If you’re unsure of what is wrong with your device, and you don’t know whether it’s worth repairing or not, we won’t charge you a penny to perform diagnostics on the device and quote you for the required repair. Since opening, we have repaired tens of thousands of devices and we have highlighted some other reasons that commercial clients use our services. • Dedicated Account Manager • Express Repairs • Special rates • Monthly Invoicing