Ian Willcox Email

Ian Willcox Skills

• 3G
• Abstraction from functional detail to intuitive model-based explanations
• Act as global SME for Kenan product capabilities. Generate and share general-purpose collateral to disseminate Kenan knowledge.
• Assessment of all proposals for product evolution
• BSS
• Billing Systems
• Billing back-office UI design
• Billing domain expertise
• Billing functionality detailed scoping and design
• CTO-oriented session definition and delivery
• Cellular Communications
• Charging
• Creation of product requirements and related business requirements documentation from multiple sources
• Design and creation of effective storylines for customer-facing collateral and sessions
• Develop deep understanding of adjacent solution domains to B2B/enterprise billing to effectively reason support for partner billing
• Establish effective working relationships with other teams and partners towards joint messaging and enhancement of sales collateral
• Establish, lead and track meaningful internal understanding of ongoing presales activities to ensure balanced workloads.
• Establish, publish and maintain structured libraries of customer/partner facing collateral.
• Extension of classic billing capabilities with functionally-adjacent capability
• Flag process inefficiencies, proposal of solutions and lobbying of management to address these.
• GSM
• IP
• Identify opportunities for partner solutions. Define and guide proof of concept activities to reach safe conclusions
• Integration
• Intelligent Networks
• LTE
• Lead countless successful customer meetings
• Leadership of small teams towards short-term and long-term product-related storytelling
• Management of the product evolution process, leading relevant stakeholders
• Mobile Communications
• Mobile Devices
• Mobile Technology
• Occupy role of exectuive contact for selected partner engagements
• Open Source Software
• Oracle
• Ownership and lead of remote team activities across extended series of meetings
• Ownership of product messaging and creation of all sales collateral
• Pre-sales
• Preparation of senior management briefing notes for customer-facing sessions
• Proactive promotion of owned portfolio across internal forums
• Proactively support sales teams through through attentive customer observation, flag high and imminent risk to existing customer sites.
• Product Management
• Product/solution roadmap definition
• Provisioning
• Review detailed design documentation and recommend improvements as necessary.
• Roaming
• SIP
• SS7
• Service Delivery
• Singlehandedly execute initial KT to collaborating partners. Support refinement of requirements and determination of detailed UI design.
• Software Project Management
• Solaris
• Solution Architecture
• Solution assessment and gap analysis
• Successfully and singlehandedly scope, prepare and execute countless customer sessions. Provide follow-up where necessary.
• Support other members of Presales team with ready-made collateral for their customer-facing meetings.
• System Architecture
• System Deployment
• Telco
• Telecommunications
• Telecommunications Billing
• Unix
• VAS
• Value-guided product evolution planning
• VoIP
• Wireless
• eTOM
• Young Adults At Risk
• Counselling
• Rehabilitation
• Public Safety
• Victim Support
• Children At Risk
• One To One/ 1 1
• Professional Speaker
• Self Defence
• Professional Security
• Risk Management
• Psychotherapy
• Workshops/ Training
• Coaching
• Pre Sales
• Life Skills