2015 -2017 Service Operations Director (B2B and B2C) @
2009 -2014 Head Of Sales (B2B and B2C) @
2008 -2008 Senior Operations Manager (B2B) @
2005 -2008 Head of Sales and Service (B2C) @ TML (The Mortgage Lender)
Ian Ross Education
The Southdowns College 1990-1993
Springfield
Springfield school
Ian Ross Skills
Customer Experience
Contact Centers
Call Centers
Stakeholder Management
Performance Management
Process Improvement
Sales Management
Change Management
Team Management
Sales
Sales Operations
CRM
Outsourcing
Coaching
Management
Account Management
Strategy
Customer Retention
Business Process Improvement
Team Leadership
Business Development
Project Delivery
Business Strategy
Leadership
New Business Development
B2B
Customer Service
Operations Management
Project Management
Business Transformation
Insurance
Relationship Management
Strategic Planning
Financial Services
Public Speaking
Marketing
Ian Ross Summary
Ian Ross, based in Bournemouth, England, GB, is currently a Managing Director at Insync Insurance. Ian Ross brings experience from previous roles at Insync Insurance, Security Watchdog, Part of Capita Plc, Towergate Insurance and Bupa. Ian Ross holds a 1990 - 1993 The Southdowns College. With a robust skill set that includes Customer Experience, Contact Centers, Call Centers, Stakeholder Management, Performance Management and more. Ian Ross has 1 emails and 1 mobile phone numbers on RocketReach.
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