E Group Corp. Information

Incorporated in Boston, Massachusetts and based in Cairo, Egypt E Group Corp. operates some of the most sophisticated contact center operations in the North African / Southern Mediterranean region. Servicing customers on three continents, E Group has proven to consistently exceed client expectations in all aspects of outbound and inbound tele-services ranging from lead verification, collections, and surveys to telesales, lead generation, customer and technical support, as well as appointment settings for clients such as Google, Philips, the British National Health Service (NHS), and many, many more. E Group has successfully created and maintained a great relationship/partnership with more than 50 international clients based in the USA, UK and Australia. With a combined total of over 350 employees E Group offers voice and non voice services in ten languages including English, French, Spanish, Italian, Arabic, German, and Hebrew. E Group Corp. is able to deliver inbound and outbound, voice and non-voice campaigns, taking advantage of multimillion dollar infrastructure and technology investments, two contact centers with a three thousand seat capacity and access to one of the most educated and motivated labor forces in the world. E Groups contact center focus is on customer service which is based on assurances of quality, consistency, and reliability. This is backed up with a track record of numerous referrals, testimonials, and case studies by and from our clients as well as many awards and recognitions. With COPC accreditation in the works, international locations and near shore solutions, an international management team, and a state of the art technological infrastructure, E Group capitalizes on Egypt’s perfect English speakers, scalability, and GMT +2 times zone offering the best value for money worldwide.