Ian McDonnell Email

Senior Customer Support Specialist

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Ian McDonnell Location

County Dublin, Ireland

Ian McDonnell Work

Senior Customer Support Specialist @ HubSpot (October 2024 - Present)
Customer Support Specialist @ HubSpot (March 2022 - October 2024)
Client Services Executive @ Content Llama (August 2021 - January 2022)
Client Services Representative @ Content Llama (August 2021 - January 2022)
Office Manager and Senior Sales Administrator @ eMaint EMEA @ (January 2019 - August 2021)
Assistant to Sales Manager @ eMaint (Fluke) EMEA (January 2019 - August 2021)
Operations Coordinator @ (October 2017 - January 2019)
Welcome Coordinator @ (October 2016 - September 2017)
Executive Assistant @ (February 2015 - July 2016)
Ladies Minor Football Videographer and Performance Analyst @ Dublin GAA (December 2013 - May 2015)
Video Editor and Performance Analyst @ St.Sylvester's GAA (February 2014 - February 2015)
Client Support Specialist @ (January 2014 - February 2015)
Receptionist @ Base Embassy Hostel (August 2013 - November 2013)
Sporting Families Project Manager @ (February 2013 - June 2013)
Sports Department Intern @ (October 2012 - January 2013)
Graduate - Sports Management and Coaching @ (September 2008 - May 2012)
Office Assistant @ (September 2002 - December 2010)

Ian McDonnell Education

National College of Ireland
Digital Marketing (Digital Marketing)
2014-2015
Technological University Dublin
Bachelor of Arts (BA) Sports Management and Coaching (2.2)
2008-2012
Malahide Community School
Junior and Leaving Certificate
2002-2008
Performa Sports
Applied Performance Analysis (Level 4)
Draiocht Blanchardstown
B.A. in Sports Management and Coaching (Honours (2.2))
National College of Ireland
Digital Marketing

Ian McDonnell Skills

Account Management
Administration
Adobe Premiere Pro
Analytical Skills
Appointment Scheduling
Auditing
Business Development
Call Management
Canva
Client Delivery
Coaching
Commercial Real Estate
Community Engagement
Critical Thinking
Customer Engagement
Customer Insight
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Representatives
Customer Success
Customer Support
Digital Marketing
Document Management
Email Marketing
European Computer Driving Licence (ECDL)
Event Management
Event Planning
Event Production
Facility Management (FM)
Football
Formatting Documents
Free Online Form Builder
Google Adwords
Google Docs
Hospitality Industry
HubSpot
HubSpot Marketing Hub
HubSpot Sales Hub
IT Documentation
Inspection
Jira
Leadership
Logistics Management
Management
Marketing
Microsoft Excel
Microsoft Office
Office 365
Office Administration
Office Operations
Onboarding
Operations Management
Optimization
Performance Metrics
Photoshop Elements
Presentations
Problem Solving
Procurement
Professional Services
Program Facilitation
Project Analysis
Project Management
Project Planning
Property Management
Public Speaking
Publishing
Receptionist Duties
Recruiting
Report Writing
Reporting
Reporting & Analysis
Residential Real Estate
Sales Operations
Scheduling Management
Social Media
Sponsorship
Sports
Sports Analysis
Sports Coaching
Sports Management
Sports Marketing
Stakeholder Engagement
Statistics
Strategic Planning
Support Management
Team Leadership
Team Management
Teamwork
Technical Ability
Technical Support
Time Management
Troubleshooting
User Acceptance Testing
Video Conferencing
Video Editing
Workflow Management
admin
adobe
Fitness Training
Customer Relationship Management Crm
Rugby
Scouting
Club
Sports Industry
Athletic Administration
Player Development
Weight Training
System Administration
Fitness
Sports Development
Athletic Training
Performance Enhancement
Operant Conditioning
Athletic Performance
Strength And Conditioning
Program Management
Nutrition
Social Networking
Physical Education
Sports Performance Enhancement
Personal Training
First Aid
Sports Writing
Social Media Marketing
Exercise Physiology
Injury Prevention
Conflict Resolution
Professional Sports
Analysis
Strength Training
Customer Relationship Management

Ian McDonnell Summary

Ian McDonnell, based in County Dublin, Ireland, is currently a Senior Customer Support Specialist at HubSpot. Ian McDonnell brings experience from previous roles at HubSpot, Content Llama and Fluke Reliability. Ian McDonnell holds a 2014 - 2015 Digital Marketing in Digital Marketing @ National College of Ireland. With a robust skill set that includes Account Management, Administration, Adobe Premiere Pro, Analytical Skills, Appointment Scheduling and more. Ian McDonnell has 1 emails on RocketReach.