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Ian Kent Location
Tracy City, TN, US
Ian Kent Work
2022 -now IT Change Manager @
2018 -2018 Incident and Problem Manager @
2015 -2017 ITIL and ServiceNow Process Developer and Manager @ Consultant
2007 -2015 Manager - Process Management Team @
1999 -2007 Service Desk Manager @ Nicor Gas
1998 -1999 Programmer Analyst - Consultant @ Uberoi International Inc. (UII)
Ian Kent Education
DeVry University
Keller Graduate School of Management of DeVry University
Ian Kent Skills
ITIL
Process Improvement
Integration
Change Management
IT Management
Service Desk
Vendor Management
IT Operations
IT Service Management
Performance Management
Business Analysis
Disaster Recovery
IT Strategy
Incident Management
Management
Quality Assurance
Customer Service
Troubleshooting
Help Desk Support
Access
Project Management
Software Documentation
Service Management
Windows 7
Visio
Microsoft Office
Technical Support
ITIL v3 Foundations...
Account Management
Sla
Information Technology
Sales
Strategic Planning
Microsoft Access
Java
Business Process Improvement
ITIL v3 Foundations Certified
Service Level Agreements Sla
Service Level Agreements
Ian Kent Summary
Ian Kent, based in Tracy City, TN, US, is currently a IT Change Manager at Legend Biotech. Ian Kent brings experience from previous roles at Univar, Consultant, Re:Sources IT (Publicis Groupe) and Nicor Gas. Ian Kent holds a DeVry University. With a robust skill set that includes ITIL, Process Improvement, Integration, Change Management, IT Management and more. Ian Kent has 1 emails and 1 mobile phone numbers on RocketReach.
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