Ian Jacobs Email & Phone Number
VP, Lead Analyst @ Opus Research
5 free lookup(s).
If you need more lookups,
subscriptions start at $34 USD/month.
Ian Jacobs Location
- Santa Rosa, CA, US
Ian Jacobs Work
- 2024 -now VP, Lead Analyst @
- 2021 -2024 VP, Research Director, Customer Experience @
- 2014 -2021 Principal Analyst @
- 2012 -2014 Customer Experience Evangelist @
- 2008 -2012 Principal Analyst @
- 2005 -2008 Senior Analyst, Contact Center and CRM @
- 2004 -2005 Senior Analyst, CRM @
- 2000 -2004 Analyst, Enterprise Applications @
Ian Jacobs Education
-
MA (Journalism)
- Rutgers University
Bachelor of Arts - BA (Sociology)
-
Bachelor of Arts - BA (Comparative Literature)
Ian Jacobs Skills
- Research Skills
- Public Speaking
- Presentation Skills
- Industry Analyst Relations
- Executive Visibility
- Due Diligence
- Competitive Intelligence
- Thought Leadership
- Competitive Analysis
- Market Research
- Social Media
- Analyst Relations
- Analytics
- Market Analysis
- Mobile Devices
- Product Management
- Marketing Strategy
- Go-to-market Strategy
- Marketing Communications
- Market Intelligence
- CRM
- Analysis
- Customer Experience
- Strategy
- Unified Communications
- Enterprise Software
- Customer Satisfaction
- Consulting
- Columnist
- Customer Engagement
- Customer Support
- Segmentation
- Technology
- Social CRM
- Social Media Marketing
- Customer Service
- Marketing
- Business Intelligence
- Contact Centers
- Strategic Partnerships
- Writing
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Go to Market Strategy
- Research
- Project Management
- Genesys
- Business Analysis
- Customer Relationship Management
Ian Jacobs Summary
- Ian Jacobs, based in Santa Rosa, CA, US, is currently a VP, Lead Analyst at Opus Research. Ian Jacobs brings experience from previous roles at Forrester, Genesys and Ovum. Ian Jacobs holds a MA in Journalism. With a robust skill set that includes Research Skills, Public Speaking, Presentation Skills, Industry Analyst Relations, Executive Visibility and more. Ian Jacobs has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ian Jacobs?
Find contact details for 700 million professionals.
Others Named Ian Jacobs
Ian Jacobs
creative director
Ireland
Ian Jacobs
VP of Commercial Partnerships at Solid Liquid
Denver, CO, US
Ian Jacobs
Managing Director
Singapore
Top Opus Research Employees
Amy Stapleton
Senior Analyst
Stuart, FL, US
Ian Jacobs
VP, Lead Analyst
Santa Rosa, CA, US
Dan Miller
Emeritus Analyst and Founder
San Francisco, CA, US
Pete Headrick
Director- Business Development
Saint Paul, MN, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co