2023 -2024 Interim Vice President of Success (Contract) @
2022 -2023 Manager, Member Success @
2020 -2022 Manager, Customer Experience @
2017 -2020 Manager, Customer Success Team @
2017 -2017 Client Success Manager @
2014 -2017 Senior Customer Success Manager @
2012 -2014 City Coordinator @
2011 -2012 Sales Associate @
2008 -2011 Field Tech @ Kentucky Archeological Survey
Ian Holohan Education
University of Louisville
Bachelor's degree (Cultural Anthropology with a concentration in American Archeology)
2007-2009
Nassau Community College
Associate's degree (History)
2004-2007
Ian Holohan Skills
People Management
Customer Service Operations
Management
Training and Development (HR)
Teamwork
Sales Management
Medical Terminology
Salesforce.com Administration
Customer Success
Communication
Corporate Communications
Career Path Planning
Automation
Team Building
Conflict Resolution
Business Process Development
Product Development
Creative Problem Solving
Cross-team Collaboration
Delegation
Emotional Intelligence
Data Validation
Conditional Formatting
Datasets
Array Formulas
Excel Formulas
Pivot Tables
VLOOKUP
SQL
Google Sheets
Customer Service Management
Public Speaking
Fundraising
Event Planning
Nonprofits
Volunteer Management
Grant Writing
Community Outreach
International Development
Community Development
Grassroots Organizing
Community Organizing
Policy Analysis
Human Rights
Program Development
Sustainable Development
Capacity Building
Corporate Social Responsibility
Public Policy
Customer Relationship Management (CRM)
NGOs
Public Relations
International
Corporate Social
Business Analysis
Team Leadership
Microsoft Excel
Social Media
Microsoft Word
Training
Customer Relationship Management Crm
Customer Service
Project Management
Microsoft Office
Customer Relationship Management
Ian Holohan Summary
Ian Holohan, based in New Paltz, NY, US, is currently a Head of Customer Success at Servosity. Ian Holohan brings experience from previous roles at BSL Group, Calibrate, Better and B12. Ian Holohan holds a 2007 - 2009 Bachelor's degree in Cultural Anthropology with a concentration in American Archeology @ University of Louisville. With a robust skill set that includes People Management, Customer Service Operations, Management, Training and Development (HR), Teamwork and more. Ian Holohan has 1 emails on RocketReach.
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