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Ian Crotty Location
Fishers, IN, US
Ian Crotty Work
Technical Project Manager III @ (February 2024 - Present)
Engineering and Program Manager - VP @ (January 2023 - January 2024)
Product and Engineering Manager - Director @ (November 2018 - February 2023)
Security and Compliance Officer @ (November 2018 - February 2023)
Sr Project Manager @ (December 2016 - November 2018)
Project Manager @ (August 2014 - December 2016)
Lead Application Developer @ (January 2014 - August 2014)
Application Services Team Lead @ (January 2013 - January 2014)
Application Development Consultant - Team Lead @ (August 2012 - January 2013)
Senior Application Developer @ (December 2011 - August 2012)
Application Developer @ (August 2010 - December 2011)
Hardware Repair Technician @ (April 2009 - August 2010)
Ian Crotty Education
Purdue University
Master of Business Administration - MBA
2020-2022
Ball State University
Bachelor's (Computer Science)
2005-2010
Ian Crotty Skills
ACD
Account Management
Agile Methodologies
Artificial Intelligence (AI)
Attention to Detail
Business Process Improvement
C#
Call Centers
Communication
Confluence
Consultation
Contract Management
Customer Experience
Customer Satisfaction
DevOps
Director level
Git
Github
Google Cloud Platform (GCP)
IT Project Leadership
IVR
IVR Design
Incident Management
Infrastructure
Integration
JIRA
Leadership
Microsoft SQL Server
Process Improvement
Processes Development
Product Development
Program Coordination
Project Coordination
Project Delivery
Project Management
Project Planning
Quality Assurance
Quality Control
Quality Management
Requirements Analysis
SQL
Salesforce.com
Scrum
Software Design
Software Development
Speech Recognition
Team Leadership
Technical Project Leadership
Telecommunications
Timeline Development
VoIP
Windows Server
CRM
Call Center Development
ServiceNow
Tortoise SVN
Mercurial
Scheduling
Voice over IP (VoIP)
Contact Centers
Customer Relationship Management (CRM)
Voice Over Ip Voip
Embedded Systems
Application Developer
Sales
Application Development
Strategy
Microsoft Excel
Customer Relationship Management Crm
Voice Over Ip
Customer Relationship Management
Ian Crotty Summary
Ian Crotty, based in Fishers, IN, US, is currently a Technical Project Manager III at ClearObject. Ian Crotty brings experience from previous roles at Collette Health (formerly MedSitter) and Genesys. Ian Crotty holds a 2020 - 2022 Master of Business Administration - MBA @ Purdue University. With a robust skill set that includes ACD, Account Management, Agile Methodologies, Artificial Intelligence (AI), Attention to Detail and more. Ian Crotty has 2 emails and 2 mobile phone numbers on RocketReach.
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