WFM Solutions Engineer @ (March 2018 - August 2021)
Resource Planning Manager @ (January 2017 - March 2018)
Senior Resource Planning Analyst @ (April 2016 - January 2017)
Service Desk Resource Planning Manager @ (June 2008 - March 2016)
Project Support Analyst (secondment) @ (October 2011 - April 2012)
Resource Planning Analyst @ (August 2006 - June 2008)
Customer Service and Complaints Advisor @ (June 1999 - August 2006)
System Implementation Analyst @ (April 2006 - June 2006)
Ian Chappell Education
Hetton School 1993-1998
Bede College
Ian Chappell Skills
Multi Cultural Team Management
Customer Experience
Third Party Relationships
Stakeholder Management
Human Resources
Account Management
Administrative Organization
Business Analysis
Resource Management
Team Management
Team Leadership
Disciplinary Hearings
Microsoft Office
Microsoft Word
Contact Centers
Managed Services
Microsoft Excel
Recruitment Advertising
Change Management
Transition Planning
Resource Coordination
UAT coordination
Technical Recruiting
Business Process Improvement
Business Transition
Management
Outsourcing
Service Center Operations
Permanent Placement
Transition Management
Call Centers
Service Delivery
Recruiting
Contract Recruitment
Project Delivery
Performance Management
Ian Chappell Summary
Ian Chappell, based in Morpeth, GB, is currently a Director of Consulting (International) at Centrical. Ian Chappell brings experience from previous roles at Centrical, NICE Ltd and TNT. Ian Chappell holds a 1993 - 1998 Hetton School. With a robust skill set that includes Multi Cultural Team Management, Customer Experience, Third Party Relationships, Stakeholder Management, Human Resources and more. Ian Chappell has 1 emails on RocketReach.
Looking for a different Ian Chappell?
Find contact details for 700 million professionals.