Centrical is an AI-powered employee Performance eXperience platform that drives best-in-class customer experiences for the world’s leading brands through frontline agent success and growth. The platform provides a unified employee experience with real-time performance management, adaptive microlearning, AI-powered coaching, quality management, and VoE, through a gamified solution to help organizations improve productivity and sales, reduce costs, lower attrition, and increase customer satisfaction. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, Synchrony Financial, and more.
View Top Employees from CentricalWebsite | https://centrical.com |
Revenue | $21 million |
Funding | $45 million |
Employees | 142 (142 on RocketReach) |
Founded | 2013 |
Address | 462 Broadway 3rd floor, New York, New York 10013, US |
Phone | (800) 538-4263 |
Technologies |
JavaScript,
HTML,
PHP
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Industry | Software, Software Development, Business Intelligence (Bi) Software, Customer Service, Business/Productivity Software, Software Development & Design, E-Learning, Educational Software, Education, Enterprise Software, Gamification, Gaming, Human Resources, SaaS, Sales, Sales and Marketing |
Keywords | Quality Management |
SIC | SIC Code 737 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 51821 Companies, NAICS Code 5182 Companies, NAICS Code 51 Companies, NAICS Code 518210 Companies, NAICS Code 518 Companies |
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The Centrical annual revenue was $21 million in 2024.
142 people are employed at Centrical.
Centrical is based in New York, New York.
The NAICS codes for Centrical are [51821, 5182, 51, 518210, 518].
The SIC codes for Centrical are [737, 73].