2007 -
2009 Configuration and Service Continuity Senior Analyst @
2004 -
2007 IT Infrastructure Support Engineer @
2004 -
2004 Temporary IT Administrator @
2003 -
2004 Customer Services Representative @
2003 -
2003 IT Technical Support Engineer @ Menard Engineering (Acquired TWR Racing)
2002 -
2003 IT Technical Support Engineer @ Tom Walkinshaw Racing (TWR)
2001 -
2002 Junior CAD Analyst @ Tom Walkinshaw Racing (TWR)
Ian Ames Education
Plymouth University
BSc Marine Navigation (Maritime Studies)
1997
-
2001
King Edmund School 1990
-
1997
Free Code Camp
Full Stack Web Development Certification (Computer Software Engineering)
Ian Ames Skills
Itil V3 Foundations
IT Strategy
See 8+see Less
ITIL Certified
Stakeholder Management
Infrastructure
ITIL
Troubleshooting
Incident Management
Configuration Management
ISO 20000
Public Sector
Process Improvement
IT Operations
Change Management
Sla
Service Management
PRINCE2
Governance
Management
ITIL v3 Foundations Certified
Service Improvement
Service Delivery
Project Delivery
IT Service Management
Ian Ames Summary
Ian Ames, based in Plymouth, GB, is currently a Delivery Manager (contract) at Create/Change. Ian Ames brings experience from previous roles at Discover Deliver Ltd, Public Digital, Department for Environment, Food and Rural Affairs and dxw. Ian Ames holds a 1997 - 2001 BSc Marine Navigation in Maritime Studies @ Plymouth University. With a robust skill set that includes Itil V3 Foundations, IT Strategy, See 8+see Less, ITIL Certified, Stakeholder Management and more. Ian Ames has 3 emails on RocketReach.
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