i-DOCS Information

i-DOCS, an IDEAL Holdings business unit since 2003, is a leading provider in the CCM (Customer Communication Management) industry, providing Enterprise Output Management solutions, the software that fulfills the output process and dynamic delivery of documents. All i-DOCS solutions are available for On-premises, SaaS (on Amazon Web Services) and PaaS (on Microsoft Azure) deployments, for highly-regulated Organizations in EMEA (Banking, Financial Services and Insurance, Telecoms, Utilities, Stock trading, Petroleum, etc.) that handle B2C/B2B communications, driven by high volumes of sensitive data. Our core Output Management platform - coupled with our Campaign management and email automation solutions - can integrate with practically any system/vendor (core banking, billing, CRM, ERP, etc.) to generate interactive digital output for personalized, on-demand communications such as statements, contracts, invoices, bills, receipts, etc. Guided by our commitment to customers, operating in five countries within the SEE region, our mission is to pave the way for Digital Transformation and unleash the potential of omni-channel communication.