HQ Solutions Information

HQ is a managed IT services company. Complete IT solutions, on a single subscription. We provide complete IT services for companies of any size: we manage the workstations, servers, network, and user accounts. From daily support and preventive maintenance to security, continuity, and consulting, all on a single subscription calculated per user. You don’t have to juggle different providers for each need. You take exactly the services you need now and add others as the company grows, with the same response times guaranteed by contract. We manage IT proactively instead of repairing it at failure. Faults are identified and resolved before they reach users. What we do • User support and IT administration: helpdesk, workstations, access permissions, day-to-day maintenance • Microsoft 365: licensing and management of the full ecosystem, from email and Teams to endpoint protection • IT security: endpoint protection and managed security for your company's data and systems • Infrastructure: servers, network equipment, and cloud (Azure, AWS, Google) • Backup and continuity: secure cloud backup (Azure Backup or Veeam), site replication and Disaster Recovery • Equipment as a subscription (Hardware as a Service): laptops, printers, network equipment on a monthly fee • IT consultancy How we work • One monthly subscription per user, from €25/month. • Every managed device is monitored 24/7 (RMM) • Response times are guaranteed by contract (SLA): no more than 1 hour for a critical incident. In practice, our average intervention time is about 25 minutes. Request a free audit. We come to your office, assess your entire IT infrastructure, and present our findings in a detailed report. The audit is completely free, comes with no contractual obligation, and the report is yours regardless of what you decide. hqsolutions.ro