Howard Wilson Email & Phone Number

Project Manager @ Dynamic Network Solutions Inc.

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Howard Wilson Location

Burtonsville, MD, US

Howard Wilson Work

2017 -now Project Manager @
2016 -2017 Enterprise Operations Service Delivery Manager @
2014 -2016 Desktop Services Manager @
2012 -2014 Manager, Client Services @
2008 -2012 Project Manager @
1997 -2008 Regional Manager @ COMCAST COMMUNICATIONS

Howard Wilson Education

University of Maryland University College
Bachelor's degree (In Progress), Business/Corporate Communications

Howard Wilson Skills

Process Improvement
Call Center
Operations Management
Performance Management
Management
Leadership
Quality Assurance
Cross-functional Team Leadership
Recruiting
BMC Remedy
Coaching
ACD
Program Management
Change Management
Vendor Management
Business Process Improvement
VoIP
Telecommunications
Customer Experience
Workforce Management
Management Consulting
Analysis
Call Centers
Team Management
ITIL
Project Planning
Outsourcing
Proposal Writing
Project Management
Customer Satisfaction
CRM
Business Analysis
Avaya
Training
Strategic Planning
Team Leadership
Interviews
Access
IT Service Management
IT Operations Management
IT Management
Cross Functional Team
Active Directory
Networking
Microsoft Excel
New Business Development
Business Process
Cross Functional Team Leadership
Customer Service
Active DoD Secret Clearance
Consulting
Help Desk Support
NOC
Service Desk
Vendors
Net
Briefings
Mentoring
Finance
Access Control
Witness
Oversight
Mystery Shopping
Contact Centers
Sales and Marketing
Customer Support
Assessment
Driving Performance
Secret
Tier 2
Diversity Management
Financial Statements
Technical Operations
Internal Teams
Key Performance Indicators
Metrics
Hiring
Aid
Accounting
Personnel Matters
Human Resources
Disciplinaries
Methodology
System
Business Services
Relationship Management
Staff Management
Performance Appraisal
Demonstrated Experience
Tier Ii
Homeland Security
Reports
Strategies
Microsoft Office
USDA
SoC
IT Recruitment
Enterprise Software
Sla
Demonstration
Solution
Streamlining
Identity Management
Quality Control
Conflict Resolution
System Monitoring
Reporting
Incident
Stakeholders
Commercial Real Estate
Cost Reduction
Written
Promoting
Vendor Relations
Business Development
Communication
Client Services
Business Operations
Operations
Suite
Microsoft Access
Fdic
National Security
Avaya Technologies
SOW
Technical Support
Security Clearance
Contractual Agreements
Seat
Corporate Office
Presentations
Call Quality
Country
Responsibility
Falls Church
Internal Audit
Call Monitoring
Art
Support Center
Government
Consolidate
PABX
Professional Services
Public Trust
Talent Selection
Quality Improvement
Knowledge Management
Inclusion
Problem Solving
Cost Management
Calibration
Service Improvement

Howard Wilson Summary

Howard Wilson, based in Burtonsville, MD, US, is currently a Project Manager at Dynamic Network Solutions Inc.. Howard Wilson brings experience from previous roles at CSRA Inc, Booz Allen Hamilton, SRA International and MorganFranklin Corporation. Howard Wilson holds a Bachelor's degree (In Progress), Business/Corporate Communications @ University of Maryland University College. With a robust skill set that includes Process Improvement, Call Center, Operations Management, Performance Management, Management and more. Howard Wilson has 2 emails and 3 mobile phone numbers on RocketReach.