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Howard Wilson Location
Lewisville, TX, US
Howard Wilson Work
Desktop Support Specialist @ (May 2012 - Present)
Program Administrator for Electronic Arts Desktop Support @ (May 2011 - January 2012)
Knowledge Base Migration Specialist @ (January 2011 - March 2011)
Technical Supervisor @ (May 2010 - August 2010)
ACD Administrator @ (May 2008 - January 2010)
Service Desk Manager @ (January 2005 - February 2008)
Service Desk Team Lead @ (January 2000 - January 2005)
Howard Wilson Education
Western Governors University
Information Technology with a Software Emphasis
2010-2013
North Garland High School
High School Diploma (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1988-1992
Howard Wilson Skills
Active Directory Experience
Call Centers
Computer Hardware
Customer Service
Desktop Administration
Hardware
Microsoft Office
Mobile Devices
Network Administration
Networking
Operating Systems
Printers
Security
Technical Support
Troubleshooting
Vendor Management
Watchguard
Windows 7
Wireless Routers
Service Desk
A+ Certified
Dell Workstations
Software
ACD
IT Operations
Security+
JavaScript
Howard Wilson Summary
Howard Wilson, based in Lewisville, TX, US, is currently a Desktop Support Specialist at Highmark Residential. Howard Wilson brings experience from previous roles at DISYS, The Judge Group, Robert Half Technology and Aspect Software. Howard Wilson holds a 2010 - 2013 Information Technology with a Software Emphasis @ Western Governors University. With a robust skill set that includes Active Directory Experience, Call Centers, Computer Hardware, Customer Service, Desktop Administration and more. Howard Wilson has 3 emails and 2 mobile phone numbers on RocketReach.
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