2004 -
2013 Supervisor - eCommerce PMG Quality Control @
2002 -
2004 Partner in Independent Venture @ INTEGRITY WIRELESS
1992 -
2002 Varied Positions @ VERIZON WIRELESS
1984 -
1992 Varied Positions @ MOTOROLA INC.
Howard Ferguson Education
Villanova University
Certification (Project Management)
Bryant and Stratton Business Institute
Associates (Computer Science)
Howard Ferguson Skills
Troubleshooting
Call Centers
Management
Training
Vendor Management
Team Leadership
Customer Satisfaction
Customer Service
Leadership
CRM
Analysis
Telecommunications
Unix
Outsourcing
Forecasting
Process Improvement
Team Building
Project Management
Quality Assurance
Contact Centers
Call Center
Supervisory Skills
Operations Management
Problem Solving
Invoicing
Business Process Improvement
Billing
Customer Relations
Howard Ferguson Summary
Howard Ferguson, based in Easton, PA, US, is currently a Operations Engineer at Macy's. Howard Ferguson brings experience from previous roles at Reliance Wireless., Famous Smoke Shop, LogistiCare and Innovative Control Systems, Inc. Howard Ferguson holds a Certification in Project Management @ Villanova University. With a robust skill set that includes Troubleshooting, Call Centers, Management, Training, Vendor Management and more. Howard Ferguson has 1 emails and 3 mobile phone numbers on RocketReach.
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