Holger Berthold Email
Vodafone Customer Care @ Convergys Intelligent Contact
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Holger Berthold Location
- Belfast, GB
Holger Berthold Work
- 2015 -now Vodafone Customer Care @
- 2014 -2014 Account Executive @
- 2013 -2014 Customer Support @
- 2011 -2013 Customer Support @
- 2010 -2011 Customer Service Representative @ Sykes
- 2007 -2009 Customer Service Representative @ Sykes
Holger Berthold Education
- Ernst-Thälmann-Oberschule 1981-1990
Holger Berthold Skills
- Customer Satisfaction
- Troubleshooting
- Call Centers
- Account Management
- Customer Service
- Team Leadership
- Workforce Management
- Telecommunications
- Sales
- Customer Support
- Management
- VoIP
- Microsoft Office
- Escalation
- Outlook
- Technical Support
- Service Delivery
- Wireless
- Call Center
- Contact Centers
- Customer Retention
- Customer Experience
- Software Documentation
- Computer Hardware
- Team Management
- Windows 7
- Computer Network Operations
- Managed Services
- Networking
- Provisioning
- Help Desk Support
- Contact Center Operations
- Mobile Devices
- Broadband
- T1
- Advertising
- Lead Generation
- Operations
- Marketing
- Research
Holger Berthold Summary
- Holger Berthold, based in Belfast, GB, is currently a Vodafone Customer Care at Convergys Intelligent Contact. Holger Berthold brings experience from previous roles at Market Resource Partners, Concentrix, TeleTech and Sykes. Holger Berthold holds a 1981 - 1990 Ernst-Thälmann-Oberschule. With a robust skill set that includes Customer Satisfaction, Troubleshooting, Call Centers, Account Management, Customer Service and more. Holger Berthold has 1 emails on RocketReach.
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