ISO 9001-2000 Quality Management Certification (Engineering/Industrial Management)
2004 - 2004
German School Guatemala
Herbert Fuhlrott's Skills
BPO
Call Center
Customer Experience
Outsourcing
Workforce Management
Process Improvement
Contact Centers
Employee Engagement
Business Strategy
Strategy
Herbert Fuhlrott's Summary
Herbert Fuhlrott, based in Guatemala, is currently a VP Customer Relations at TELUS International, bringing experience from previous roles at TELUS International. Herbert Fuhlrott holds a 2004 - 2006 MBA in Minor in Strategy @ Universidad Francisco Marroquín. With a robust skill set that includes BPO, Call Center, Customer Experience, Outsourcing, Workforce Management and more, Herbert Fuhlrott contributes valuable insights to the industry. Herbert Fuhlrott has 2 emails on RocketReach.