Hera Tierro Email
Senior Account Manager @ HelpGrid
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Hera Tierro Location
- Valenzuela, NCR, PH
Hera Tierro Work
- 2024 -now Senior Account Manager @
- 2022 -2024 Account Manager @
- 2019 -2021 Senior Operations Manager @
- 2019 -2019 Operations Manager @
- 2016 -2016 Senior Manager – Account Operations @ Sykes Enterprises, Incorporated
- 2007 -2015 Manager - Account Operations @ Sykes Enterprises, Incorporated
- 2006 -2007 Account Supervisor @ Sykes Enterprises, Incorporated
- 2005 -2006 Team Leader @ Sykes Enterprises, Incorporated
- 2001 -2005 Customer Support and Content Moderation Representative @ Sykes Enterprises, Incorporated
- 2000 -2001 Technical Support Engineer @ Sykes Enterprises, Incorporated
Hera Tierro Education
- University of the Philippines
Bachelor of Arts (Communication Arts)
1996-2000
Hera Tierro Skills
- Performance Management
- Team Management
- Business Process Outsourcing Bpo
- Business Process Outsourcing
- Operations Management
- Project Management
- People Management
- People Development
- Transition Management
- P&l Management
- Business Process Improvement
- Six Sigma
- Data Analysis
- Performance Appraisal
- Continuous Process Improvement
Hera Tierro Summary
- Hera Tierro, based in Valenzuela, NCR, PH, is currently a Senior Account Manager at HelpGrid. Hera Tierro brings experience from previous roles at HelpGrid, Enshored and Sykes Enterprises, Incorporated. Hera Tierro holds a 1996 - 2000 Bachelor of Arts in Communication Arts @ University of the Philippines. With a robust skill set that includes Performance Management, Team Management, Business Process Outsourcing Bpo, Business Process Outsourcing, Operations Management and more.
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