TeamSupport helps B2B companies turn customer interactions into account-level revenue intelligence.
Your CRM owns the handshake, TeamSupport owns the marriage. Our platform unifies onboarding, support, and success functions, transforming tickets, conversations, and sentiment into clear signals that drive retention and expansion.
We help teams:
• Close tickets faster & reduce volume
• Align cross-functional action
• Spot risk to ARR early
• Improve your products
• Surface growth opportunity
• Prove post-sale impact on revenue
It’s not just about resolving tickets or checking the box on renewal & upsell activities.
It’s about interpreting & predicting customer movements in between.
Supportwave is an AI-driven enterprise technology services company. We help organisations scale global technology teams, accelerate software delivery, and stabilise IT operations, with AI applied pragmatically where it delivers real, measurable results.
- Global Tech Talent as a Service
Pre-vetted software developers and IT support engineers embedded in your teams, onsite or remote - deployed in days, not months. We handle sourcing, vetting, and compliance so you can focus on building.
-AI-Enabled IT Helpdesk Support
AI-powered triage paired with dedicated engineers for faster IT issue resolution. Available 9/5, 24/5, or 24/7 - with up to 76% faster resolution times and full SLA accountability.
Results our clients see:
• Global teams embedded in days
• 35%+ faster software delivery
• Up to 76% faster IT issue resolution
• Enterprise-grade security, governance, and accountability
Backed by HTGF, Fuel Ventures, and Big Sur Ventures.
UK, US, EU, and South Africa.
www.supportwave.com
On Point Technology is the only company that develops commercial software exclusively for State Workforce Agencies. On Point Technology sets the standard in Unemployment Insurance (UI) solutions. For almost two decades, we have delivered unmatched technology and expertise in all facets of UI programs including benefits, tax, adjudication, overpayments, and fraud prevention and detection.
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