Help Line Technology Stack

ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.

Agoda.com is an online travel agency and metasearch engine for hotels, vacation rentals, flights, and airport transfer.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Expedia is an online travel company that helps travelers easily plan and book their whole trip with the widest selection of vacation packages, flights, hotels, vacation rentals, rental cars, cruises, activities, attractions, and services.

Genesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities.

Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Wipro Limited is a global information technology, consulting and business process services company.

AirWatch is the world's largest mobile security and enterprise mobility management provider with more than 1,500 employees across nine global offices. More than 10,000 organizations in 150 countries leverage the AirWatch Enterprise Mobility Management Platform, which includes industry mobile device, email, application, content, laptop.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM).

Microsoft.NET Languages are computer programming languages that are used to produce programs that execute within the Microsoft .NET Framework.

Node.js is an open-source, cross-platform, JavaScript runtime environment that executes JavaScript code outside of a web browser.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Druva is a converged data protection solution offering data center class availability and governance for the mobile workforce.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Windows 7 is an operating system produced by Microsoft and released as part of the Windows NT family of operating systems.

Veritas Backup Exec is a cost-effective, integrated backup and recovery solution for virtual, physical and cloud.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

A scalable platform for organizations to securely centralize, manage, and distribute rich media files with simplicity and speed in a branded environment. 

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Yammer is an enterprise social network that enables employees to collaborate across departments, geographies and business applications.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.

The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Red Hat is the leading provider of enterprise open source solutions, including high-performing Linux, cloud, container, and Kubernetes technologies.

ServiceNow is a platform-as-a-service provider of IT service applications.

ServiceNow ITSM provides a cloud-based, silo-busting service management solution. ServiceNow ITSM consolidates IT tools into single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity.

Veritas is a line of data management software solutions designed for IT administrators. It enables users to accelerate digital transformation, manage multi-cloud data, provide data protection, optimize storage, and ensure compliance and workload portability.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

Qlik Sense provides real-time sales analytics and transaction data for their entire enterprise all from within the one dashboard.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory