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Helen Mitchell Location
Coventry, England, GB
Helen Mitchell Work
Incident Manager @ (February 2026 - Present)
Service Manager @ Volume Technology Ltd (May 2025 - January 2026)
IT Service Manager @ (March 2023 - April 2025)
Service Delivery Manager EMEA @ (June 2017 - February 2023)
IT Support Team Leader @ (January 2016 - June 2017)
Infrastructure Systems Engineer @ (November 2014 - December 2015)
Technical Services Analyst @ (November 2012 - July 2014)
2nd Line IT Support Analyst @ (May 2011 - November 2012)
Support Analyst @ (June 2010 - May 2011)
Service Delivery Engineer @ (October 2009 - April 2010)
ADSL Product Manager @ (January 2008 - October 2009)
Helen Mitchell Education
Stratford Upon Avon College
(Communication)
2001-2003
Helen Mitchell Skills
Troubleshooting
Technical Support
Server Administration
Microsoft Exchange
Windows Server
Active Directory
Service Delivery
VoIP
Infrastructure
System Administration
VMware vSphere
Hyper-V
Windows
Virtual Machines
Telecommunications
Group Policy
Office 365
ADSL
TCP/IP
Networking
DHCP
Backup Exec
VPN
Leased Lines
Project Planning
vSphere
Problem Solving
IIS
SQL
Servers
VMware
Microsoft SQL Server
Supplier Liason
Iress
Lync
Software Installation
Support
PLC
Windows 7
Management
Technician
Coaching and Mentoring
Hyper V
Services
Team Leadership
Presentations
Reporting
Major Incident Management
Coaching
ITIL
Information Technology
Helen Mitchell Summary
Helen Mitchell, based in Coventry, England, GB, is currently a Incident Manager at Severn Trent. Helen Mitchell brings experience from previous roles at Volume Technology Ltd, Lodders Solicitors LLP, Meggitt and GKN plc. Helen Mitchell holds a 2001 - 2003 Stratford Upon Avon College. With a robust skill set that includes Troubleshooting, Technical Support, Server Administration, Microsoft Exchange, Windows Server and more. Helen Mitchell has 1 emails on RocketReach.
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