Chad Newman Email
General Manager - Business Services @ Severn Trent
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Chad Newman Location
- Oxford, GB
Chad Newman Work
- General Manager - Business Services @ (December 2012 - Present)
- Head of Site - Sales and Retention @ (January 2012 - December 2012)
- Head of Customer Services @ (September 2010 - July 2011)
- Head of Partner and Client Business Services @ (March 2010 - July 2010)
- Head of Partner and Business Customer Services @ (August 2009 - March 2010)
- Head of Partner and Public Sector Customer Services @ (January 2009 - August 2009)
- Head of SME Customer Services @ (December 2006 - January 2009)
Chad Newman Skills
- Contact Centers
- CRM
- Customer Experience
- Call Center
- Performance Improvement
- Stakeholder Management
- Call Centers
- Customer Service
- Management
- Strategy
- Outsourcing
- Customer Retention
- Service Management
- Project Delivery
- Process Improvement
- Leadership
- Performance Management
- Service Delivery
- Employee Engagement
- Strategic Planning
- Change Management
- Team Leadership
- Coaching
- B2B
- Customer Engagement
- Solution Selling
- Project Management
- Telecommunications
- Team Management
- Business Transformation
- Customer Satisfaction
- Workforce Management
- Unified Communications
- People Development
- Culture Change
- Team Building
- Business Process
- Cross-functional Team Leadership
- Operations Management
- Training
- Recruiting
- Sales
- Managed Services
- Operational Excellence
- Business Process Improvement
- Account Management
- BPO
- Call Center Development
- Customer Insight
- Analysis
- Business Strategy
- Services
- Cross Functional Team Leadership
- Retention
- Microsoft Excel
- Sales Management
- Utilities
- Social Media
- Microsoft Office
Chad Newman Summary
- Chad Newman, based in Oxford, GB, is currently a General Manager - Business Services at Severn Trent Water. Chad Newman brings experience from previous roles at BT Retail, thomsonlocal.com and Vodafone. With a robust skill set that includes Contact Centers, CRM, Customer Experience, Call Center, Performance Improvement and more. Chad Newman has 1 emails on RocketReach.
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