Chad Newman Email
General Manager - Business Services @ Severn Trent
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Chad Newman Location
- Oxford, GB
Chad Newman Work
- 2012 -now General Manager - Business Services @
- 2012 -2012 Head of Site - Sales and Retention @
- 2010 -2011 Head of Customer Services @
- 2010 -2010 Head of Partner and Client Business Services @
- 2009 -2010 Head of Partner and Business Customer Services @
- 2009 -2009 Head of Partner and Public Sector Customer Services @
- 2006 -2009 Head of SME Customer Services @
Chad Newman Skills
- Contact Centers
- CRM
- Customer Experience
- Call Center
- Performance Improvement
- Stakeholder Management
- Call Centers
- Customer Service
- Management
- Strategy
- Outsourcing
- Customer Retention
- Service Management
- Project Delivery
- Process Improvement
- Leadership
- Performance Management
- Service Delivery
- Employee Engagement
- Strategic Planning
- Change Management
- Team Leadership
- Coaching
- B2B
- Customer Engagement
- Solution Selling
- Project Management
- Telecommunications
- Team Management
- Business Transformation
- Customer Satisfaction
- Workforce Management
- Unified Communications
- People Development
- Culture Change
- Team Building
- Business Process
- Cross-functional Team Leadership
- Operations Management
- Training
- Recruiting
- Sales
- Managed Services
- Operational Excellence
- Business Process Improvement
- Account Management
- BPO
- Call Center Development
- Customer Insight
- Analysis
- Business Strategy
- Services
- Cross Functional Team Leadership
- Retention
- Microsoft Excel
- Sales Management
- Utilities
- Social Media
- Microsoft Office
Chad Newman Summary
- Chad Newman, based in Oxford, GB, is currently a General Manager - Business Services at Severn Trent Water. Chad Newman brings experience from previous roles at BT Retail, thomsonlocal.com and Vodafone. With a robust skill set that includes Contact Centers, CRM, Customer Experience, Call Center, Performance Improvement and more. Chad Newman has 1 emails on RocketReach.
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