Heidi Lee's Location
Hong Kong
Heidi Lee's Work
- Technical Customer Success Manager @ Rackspace, the #1 managed cloud company
- Senior Customer Service Manager @ SITA
- Customer Service Manager @ Orange Business
- IT Support Specialist @ Orange Business
Heidi Lee's Education
- The Hong Kong Polytechnic University
MBA (Information Technology Management)
- NAIT (Northern Alberta Institute of Technology)
Telecommunication Engineering
Heidi Lee's Skills
- ITIL
- IT Service Management
- Managed Services
- Incident Management
- PMP
- Telecommunications
- Vendor Management
- Outsourcing
- IT Strategy
- Pre Sales
Heidi Lee's Summary
Heidi Lee, based in Hong Kong, is currently a Technical Customer Success Manager at Rackspace, bringing experience from previous roles at SITA, Orange Business Services and Equant / ex-Orange Business Services. Heidi Lee holds a MBA in Information Technology Management @ The Hong Kong Polytechnic University. With a robust skill set that includes ITIL, IT Service Management, Managed Services, Incident Management, PMP and more, Heidi Lee contributes valuable insights to the industry. Heidi Lee has 1 email on RocketReach.
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