2007 -2008 Quality Assurance Tester and Project Manger @
2005 -2007 Administrative Assistant @ Vidiom Systems
2001 -2005 Office Manager @ JT Concrete
1995 -1998 Teller and Customer Service Representative @ World Savings Bank
Heather Shaffer Education
University of Phoenix
B.S (Information Technology program)
2007-2009
Front Range Community College 2001-2002
Horizon High School 1995-1997
Heather Shaffer Skills
Confluence
Gitlab
Testrail
Jira
DevOps
Visio
MS Project
Access
Outlook
XP
Telecommunications
Illustrator
Linux
Windows Vista
Integration
Unix
Software Development
Project Management
Process Improvement
Quality Assurance
SharePoint
Agile Methodologies
Agile Testing
Manual Testing
Scrum
Oracle
Test Cases
Teamwork
Test Planning
Testing
Databases
XML
Management
Business Analysis
SDLC
Training
SQL
Consulting
Program Management
Customer Service
Networking
Vendor Management
Requirements Analysis
six
green belt
Heather Shaffer Summary
Heather Shaffer, based in Peoria, AZ, US, is currently a Director IT Program Strategy at Nassau Financial Group. Heather Shaffer brings experience from previous roles at Nassau Financial Group, ASM, Security Benefit and SE2, LLC. Heather Shaffer holds a 2007 - 2009 B.S in Information Technology program @ University of Phoenix. With a robust skill set that includes Confluence, Gitlab, Testrail, Jira, DevOps and more. Heather Shaffer has 3 emails and 2 mobile phone numbers on RocketReach.
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