Heather Rolfe Email
Business Support Lead @ LendingPoint
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Heather Rolfe Location
- Dallas, GA, US
Heather Rolfe Work
- Business Support Lead @ (May 2022 - Present)
- Temp Agent at LendingPoint @ (December 2021 - May 2022)
- Retail Sales Manager @ (June 2020 - October 2021)
- Customer Service Manager @ (April 2016 - July 2016)
- Bridal Advisor @ Macy's (April 2014 - March 2016)
Heather Rolfe Education
- Bluestem Jr/Sr High School
Diploma (Business, Management, Marketing, and Related Support Services)
2012
Heather Rolfe Skills
- Active Listening
- Administration
- Administrative Assistance
- Arithmetic
- Assisting Others
- Attention to Detail
- Business Requirements
- Business Support
- Calendars
- Call Processing
- Cash Collection
- Client Prospecting
- Collaborative Problem Solving
- Communication
- Computer Literacy
- Confidentiality
- Contact Centers
- Critical Thinking
- Cross-functional Communication
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Representatives
- Customer Support
- Decision Quality
- Employee Training
- Enterprise Support
- Escalation Resolution
- Etiquette
- Executive Services
- Filing
- Follow Directions
- Fraud Prevention
- Front Office Operations
- General Administration
- Goal Setting
- Guest Experience
- High Level Of Accuracy
- High Quality Standards
- Internet Savvy
- Interpersonal Skills
- Lending Solutions
- Manual Labor
- Merchant Services
- Microsoft Outlook
- Multi-line Phone
- Multitasking
- New Hire Training
- Office Administration
- Online Research
- Oral Communication
- Organization Skills
- Organizational Support
- Paperless
- Payroll Administration
- Phone Etiquette
- Phone Manner
- Planograms
- Policies & Procedures
- Problem Solving
- Professional Manner
- Professional Skills
- Proofreading
- Quality Assurance
- Quotas
- Receptionist Duties
- Refunds
- Remote Troubleshooting
- Reservations
- Resolving Issues
- Retail
- Scheduling Management
- Service Operations
- Service-Level Agreements (SLA)
- Skilled Multi-tasker
- Solution-oriented
- Store Management
- Support Management
- Support Services
- Switchboard
- Team Management
- Telephone Reception
- Telephone Support
- Timekeeping
- Trade Shows
- Troubleshooting
- Visual Merchandising
- Webcam
- Workload Prioritization
- Written Communication
Heather Rolfe Summary
- Heather Rolfe, based in Dallas, GA, US, is currently a Business Support Lead at LendingPoint™. Heather Rolfe brings experience from previous roles at Vaco, Duluth Trading Company, Walmart and Macy's. Heather Rolfe holds a Diploma in Business, Management, Marketing, and Related Support Services @ Bluestem Jr/Sr High School. With a robust skill set that includes Active Listening, Administration, Administrative Assistance, Arithmetic, Assisting Others and more. Heather Rolfe has 1 emails on RocketReach.
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