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Heather McBeth Location
Omaha, NE, US
Heather McBeth Work
Sr. CXOne Engineer @ (July 2025 - Present)
Professional Services Manager, Engineering @ (April 2022 - July 2025)
Implementation Manager @ (April 2018 - April 2022)
Lead Engineer @ (June 2013 - March 2018)
Project and Implementation Manager and Systems Analyst @ First Data Corporation (March 2011 - June 2013)
Call Center Engineer @ (October 2009 - April 2011)
Genesys and IVR Team Lead @ (April 2008 - October 2009)
IVR Developer @ (May 2005 - April 2008)
IVR Developer @ (July 2000 - May 2005)
Heather McBeth Education
Midland Lutheran College
BS (Management Information Systems, General)
1997-2000
Dakota Weslyan University
N/A (Human Services, General)
1996-1997
Heather McBeth Skills
Requirements Analysis
SDLC
Genesys
Call Center
Data Center
VoIP
Sales
Troubleshooting
Telecommunications
Vendor Management
Software Documentation
Team Leadership
SIP
IVR
Microsoft Office
Voice Over Ip Voip
Training
Customer Service
Telephony
Management
Project Management
Software Development
Call Centers
Software Project Management
Unified Communications
Integration
Voice Over Ip
Heather McBeth Summary
Heather McBeth, based in Omaha, NE, US, is currently a Sr. CXOne Engineer at Navixus (Formerly Eventus Solutions Group). Heather McBeth brings experience from previous roles at RingCentral, CenturyLink and First Data Corporation. Heather McBeth holds a 1997 - 2000 BS in Management Information Systems, General @ Midland Lutheran College. With a robust skill set that includes Requirements Analysis, SDLC, Genesys, Call Center, Data Center and more. Heather McBeth has 1 emails and 2 mobile phone numbers on RocketReach.
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