Customer Experience and Transformation Executive @ (June 2019 - March 2021)
Senior Director, Solutions Americas Group @ (August 2014 - January 2019)
Vice President, Global Solutions @ (August 2014 - January 2016)
Director @ Sykes Enterprises, Incorporated (November 2008 - August 2014)
Senior Director, Business Transformation @ (April 2006 - November 2008)
Director, Solution Development @ (January 2004 - January 2006)
Director, Solution Architecture @ (January 2003 - July 2005)
Business Development @ (January 1990 - January 2005)
Portfolio Architect @ (March 2001 - March 2003)
Anne Sutherland Education
University of Detroit Mercy
Bachelor of Science (Marketing)
Anne Sutherland Skills
Change Management
IT Outsourcing
Technology Management
Strategy
Customer Experience
CRM
Outsourcing
Business Transformation
Professional Services
Management Consulting
Management
Solution Architecture
Vendor Management
Business Development
Leadership
Call Centers
BPO
Contract Negotiation
Service Delivery
Strategic Planning
Process Improvement
Selling
Business Process Re-engineering
Business Process Improvement
Business Process
Offshoring
Consulting
Project Delivery
Pre-sales
Project Portfolio Management
Enterprise Architecture
Governance
Team Leadership
Global Delivery
Workforce Management
Performance Improvement
P
IT Transformation
Solution Selling
IT Service Management
IT Strategy
PMO
Program Management
PMP
Sla
IT Management
Service Management
Tableau
Anne Sutherland Summary
Anne Sutherland, based in Clarkston, MI, US, is currently a Customer Experience Strategist at Eventus Solutions Group. Anne Sutherland brings experience from previous roles at PPT Solutions, LLC, Concentrix, The Minacs Group and Sykes Enterprises, Incorporated. Anne Sutherland holds a Bachelor of Science in Marketing @ University of Detroit Mercy. With a robust skill set that includes Change Management, IT Outsourcing, Technology Management, Strategy, Customer Experience and more. Anne Sutherland has 2 emails and 4 mobile phone numbers on RocketReach.
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