Heather Karlson's Location
Boston, MA, US
Heather Karlson's Work
- Principal Experience Design Researcher @ FM Global
- User Experience (UX) Consultant @ Bentley University User Experience Center
- User Experience (UX) Research and Design Associate @ Bentley University User Experience Center
- Senior Image Researcher @ Pearson
Heather Karlson's Education
- New York University Gallatin School of Individualized Study
BA, Individualized Study (Cum Laude)
- Bentley University - McCallum Graduate School of Business
Master of Science (MS) (Human Factors in Information Design)
- University of Massachusetts Lowell
Master of Education (M.Ed.) (Curriculum and Instruction)
Heather Karlson's Skills
- Customer Experience
- Contextual Interviews
- Persona Development
- User Experience Testing
- Content Management
- Digital Photography
- User Experience
- Wireframes
- User Journeys
- Photoshop
Heather Karlson's Summary
Heather Karlson, based in Boston, MA, US, is currently a Principal Experience Design Researcher at FM Global, bringing experience from previous roles at Bentley University User Experience Center and Pearson. Heather Karlson holds a BA, Individualized Study in Cum Laude @ New York University Gallatin School of Individualized Study. With a robust skill set that includes Customer Experience, Contextual Interviews, Persona Development, User Experience Testing, Content Management and more, Heather Karlson contributes valuable insights to the industry. Heather Karlson has 2 emails on RocketReach.
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