Vice President, Finance Transformation and Partner Management @ (November 2018 - August 2025)
Senior Vice President Operations @ (September 2016 - May 2018)
Vice President, Account Operations and Partner Performance @ (July 2011 - May 2016)
General Manager @ (April 2006 - April 2011)
Heather Johll Education
Clarke University
Bachelor of Arts - BA (Psychology)
Heather Johll Skills
Workforce Management
BPO
Call Center
Inbound Marketing
Customer Experience
Cold Calling
Vendor Management
Customer Retention
Call Center Development
Contact Centers
Telemarketing
Training
Call Centers
Outsourcing
Management
CRM
Customer Satisfaction
Team Building
Avaya
Lead Generation
Process Improvement
Account Management
Sales Operations
Leadership
Quality Assurance
Operations Management
Performance Management
Telecommunications
Sales
Avaya Technologies
Team Leadership
Team Management
Customer Service
Business Process Improvement
Program Management
Sales Management
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Project Management
Offshoring
Business Process Outsourcing
Customer Relationship Management
Heather Johll Summary
Heather Johll, based in Zionsville, IN, US, is currently a Senior Vice President, Healthcare Strategy at TP. Heather Johll brings experience from previous roles at Ascension, ResultsCX, The Results Companies and Xerox. Heather Johll holds a Bachelor of Arts - BA in Psychology @ Clarke University. With a robust skill set that includes Workforce Management, BPO, Call Center, Inbound Marketing, Customer Experience and more. Heather Johll has 1 emails and 9 mobile phone numbers on RocketReach.
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