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Heather Dunphy Location
Oshawa, ON, CA
Heather Dunphy Work
2022 -now Asset Management Analyst @
2016 -2022 Client Operations Manager @
2002 -2016 Imac Manager @
Heather Dunphy Education
York University
Heather Dunphy Skills
CHAMP
ServiceNow
Customer Service
Service Delivery
Vendor Management
IT Management
ITIL
Service-now.com
Sla
Process Improvement
Technical Support
Help Desk Support
Project Delivery
IT Service Management
Management
Business Analysis
Continuous Improvement
ITIL v3 Foundations Certified
Imac
Governance
Contract Management
P&L Management
SLAM
ITSM experience
SCCM
Windows 7
Project Planning
Business Process Improvement
Business Communications
Performance Improvement
Personal Development
Scrum
Interpersonal Skills
Heather Dunphy Summary
Heather Dunphy, based in Oshawa, ON, CA, is currently a Asset Management Analyst at Metrolinx. Heather Dunphy brings experience from previous roles at Soroc Technology. Heather Dunphy holds a York University. With a robust skill set that includes CHAMP, ServiceNow, Customer Service, Service Delivery, Vendor Management and more. Heather Dunphy has 2 emails on RocketReach.
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