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Dale Smith Location
Toronto, ON, CA
Dale Smith Work
Vice President Customer Operations @ (May 2025 - Present)
Head of Customer Operations @ (November 2022 - May 2025)
Head Of Line Operations @ (April 2019 - November 2022)
Head Of Customer Service @ (September 2017 - March 2019)
Stations Performance Manager @ (December 2015 - September 2017)
Stations Infrastructure Access Manager @ (January 2014 - December 2015)
Project Manager @ (September 2011 - January 2014)
Olympics Delivery Manager @ (April 2012 - September 2012)
Health, Safety and Environment Audit Manager @ (July 2009 - September 2011)
Health, Safety and Environment Manager @ (February 2006 - July 2009)
Operational Leadership roles @ (April 2001 - February 2006)
Operational roles @ (July 1998 - April 2001)
Dale Smith Skills
Analysis
Business Process Improvement
Change Management
Contract Management
Customer Service
Engineering
Leadership
Logistics
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Operations Management
Process Improvement
Project Management
Project Planning
Rail
Rail Transport
Stakeholder Management
Strategic Planning
Strategy
Team Building
Team Leadership
Transportation
Dale Smith Summary
Dale Smith, based in Toronto, ON, CA, is currently a Vice President Customer Operations at Metrolinx. Dale Smith brings experience from previous roles at Transport for London. With a robust skill set that includes Analysis, Business Process Improvement, Change Management, Contract Management, Customer Service and more. Dale Smith has 1 emails and 3 mobile phone numbers on RocketReach.
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