Heather Carpenter Email & Phone Number
Director of Project Management and Strategy Planning @ Parts Town
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Heather Carpenter Location
- Fort Wayne, IN, US
Heather Carpenter Work
- Director of Project Management and Strategy Planning @ (October 2025 - Present)
- Senior Director, Customer Solutions @ (June 2002 - October 2025)
- Customer Service Manager @ (June 2002 - March 2023)
Heather Carpenter Education
- Everglades University
Bachelor's degree (Alternative Medicine)
Heather Carpenter Skills
- 2nd Line IT Support
- Account Management
- Analytical Skills
- Call Center Administration
- Call Center Development
- Cisco Call Manager
- Collaborative Problem Solving
- Communication
- Contact Center Management
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Experience
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Event Ticketing
- Interpersonal Skills
- Leadership
- Leadership Development
- Management
- Presentations
- Problem Solving
- Process Improvement
- Productivity Improvement
- Profitability Improvement
- Project Management
- Quality Assurance
- Relationship Building
- Remote User Support
- Sage 500 ERP
- Sales
- Sales Operations
- Salesforce.com
- Soft Skills
- Strategic Planning
- Syspro
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Training
Heather Carpenter Summary
- Heather Carpenter, based in Fort Wayne, IN, US, is currently a Director of Project Management and Strategy Planning at Parts Town. Heather Carpenter brings experience from previous roles at Parts Town. Heather Carpenter holds a Bachelor's degree in Alternative Medicine @ Everglades University. With a robust skill set that includes 2nd Line IT Support, Account Management, Analytical Skills, Call Center Administration, Call Center Development and more. Heather Carpenter has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Parts Town Employees
David Wenger
Group President- Parts Town Unlimited
Chicago, IL, US
Miron Washington
Chief Digital Officer (CDO)
Vancouver, WA, US
Glenn Chamberlin
Chief Financial Officer
United States
Lisa Backlin
Group Senior Vice President, Supply Chain
Cleveland, OH, US
Jeff Quattlebaum
VP Parts Town Platinum
Columbia, SC, US
Dennis Dettman
Vice President Service and Distribution Partnerships
Fort Myers, FL, US
Daniel Estrada
VP - Customer Partnerships
Richmond, VA, US
Jeff Audette
Senior Vice President HVAC Partnerships
Chicago, IL, US
Steve Snower
Chief Executive Officer
Glencoe, IL, US
Clint Holder
President
Chicago, IL, US
Sam Cole
VP Sales Chains
Chicago, IL, US
Frank Faso
Vice President of Sales, Institutions
Addison, IL, US
Chuck Combs
VP, Service and Distribution Partnerships
Addison, IL, US
Robert Coolidge
President, Residential Division
Fort Lauderdale, FL, US
Patrick Quint
Chief Information Officer
Glen Ellyn, IL, US
Steve Snower
CEO
Addison, IL, US
Kenna Murison
VP of Sales, Chain Partnerships
Addison, IL, US
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