Heath Smith's Location
Colorado Springs, CO, US
Heath Smith's Work
- Sr. Director - Analytics and AI @ Spectrum
- Director - Quality Administration and Technology @ Spectrum
- Sr. Manager, Quality Labs @ Spectrum
- Consultant @ Sand Cherry
- Director - Program Development and Learning at WOW! Internet, Cable, and Phone @ WOW! Internet, Cable & Phone
- Sr. Manager - Training, Process, Quality Assurance @ WOW! Internet, Cable & Phone
- Program Manager @ WOW! Internet, Cable & Phone
- CEO Customer Advocate @ WOW! Internet, Cable & Phone
- Tier 2 Customer Care Representative @ WOW! Internet, Cable & Phone
Heath Smith's Education
- University of Colorado Colorado Springs
(Health Services/Allied Health/Health Sciences, General)
2013 - 2018 - widefield1995 - 1998
Heath Smith's Skills
- Telecommunications
- Call Centers
- Troubleshooting
- Customer Service
- Vendor Management
- Team Leadership
- VoIP
- Process Improvement
- Management
- Quality Assurance
Heath Smith's Summary
Heath Smith, based in Colorado Springs, CO, US, is currently a Sr. Director - Analytics and AI at Spectrum, bringing experience from previous roles at Spectrum, Sand Cherry and WOW! Internet, Cable & Phone. Heath Smith holds a 2013 - 2018 University of Colorado Colorado Springs. With a robust skill set that includes Telecommunications, Call Centers, Troubleshooting, Customer Service, Vendor Management and more, Heath Smith contributes valuable insights to the industry. Heath Smith has 2 emails on RocketReach.
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