Hayley Middleton Email & Phone Number
Service Delivery-Relationship Manager @ FIS
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Hayley Middleton Location
- New York, NY, US
Hayley Middleton Work
- 2016 - now Service Delivery-Relationship Manager @
- 2014 - now Service Delivery Manager @
- 2005 - 2014 Senior Product Engineer @
- 2004 - 2005 Product Engineer @
- 2000 - 2004 Customer Support Manager @
- 2000 - 2000 Technical Support Analyst @
- 1999 - 2000 IT Support Analyst @ NDS/TANDBERG TELEVISION
- 1995 - 2000 IT Support @
- 1995 - 1996 Senior Administrator - IT Support @
- 1999 - 1999 IT Support Technician @ MERIDIAN BROADCASTING
Hayley Middleton Education
- Highbury College
Associates
2000 - 2002 - Bay House School 1984 - 1998
- Saint Vincent College 1988 - 1992
Hayley Middleton Skills
- Treasury Services
- Presentations
- Negotiation
- Service Delivery Management
- Customer Experience
- Customer Satisfaction
- Strategic Thinking
- Soft Skills
- IT Management
- Service Delivery
- Transition Management
- IT Service Management
- Data Analysis
- Professional Services
- Incident Management
- Customer Retention
- Project Engineering
- Customer Service Management
- Service Improvement
- Collaborative Problem Solving
- Global Delivery
- Information Technology
- IT Operations
- Service Desk
- Consultation
- Team Performance
- SOC 2
- Processes Development
- Problem Solving
- Interpersonal Skills
- Incident Response
- Customer Support
- Communication
- Service-Level Agreements (SLA)
- Microsoft SQL Server
- Enterprise Architecture
- SQL
- XML
- Software Development
- CRM
- Analysis
- Requirements Analysis
- Management
- Requirements Gathering
- Troubleshooting
- Business Analysis
- SDLC
- Integration
- Software Project Management
- Enterprise Software
- Microsoft Office
- Services
- Support
- Training
- Liaison
- Process Improvement
- Strategic Planning
- Development
- Technical Consultant
- Product Development
Hayley Middleton Summary
- Hayley Middleton, based in New York, NY, US, is currently a Service Delivery-Relationship Manager at FIS. Hayley Middleton brings experience from previous roles at SunGard. Hayley Middleton holds a 2000 - 2002 Associates @ Highbury College. With a robust skill set that includes Treasury Services, Presentations, Negotiation, Service Delivery Management, Customer Experience and more. Hayley Middleton has 4 emails and 2 mobile phone numbers on RocketReach.
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