Hatem Selim Email
Associate Director @ Concentrix
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Hatem Selim Location
- Cairo Governorate, Egypt
Hatem Selim Work
- Associate Director @ (August 2024 - Present)
- Site Leader @ (November 2022 - August 2024)
- Head of Shared Services - MEA Region @ (December 2016 - November 2022)
- Operations Manager @ Convergys (March 2014 - November 2016)
- Sales Team Manager @ Stream Global Services (May 2010 - March 2014)
- Sales Support Representative @ Stream Global Services (September 2009 - May 2010)
- Sales Support Representative @ amico Teck (June 2007 - October 2007)
Hatem Selim Education
- Hackett institute
Advanced Diploma (Global Business Solutions/Services (GBS).)
2022-2022 - RITI
PMP (Project Management)
2014-2014 - Coursera
Six Segma (Development of management processes)
2013-2013 - Cairo University
Bachelor of Commerce (B.Com.) (Buisness Admin)
2004-2009
Hatem Selim Skills
- Operations Management
- Customer Service
- Customer Satisfaction
- Training
- Quality Auditing
- Spanish-English
- Sales
- Project Management
- Team Leadership
- Team Management
- Management
- Leadership
- Customer Experience
- Performance Management
- Vendor Management
- Account Management
- Service Delivery
- Sales Operations
- Direct Sales
- Sales Management
- Business Development
- Call Centers
- Outsourcing
- BPO
- Telecommunications
- Teamwork
- Time Management
- Team Building
- Coaching
- Contact Centers
- Business Process Improvement
- Negotiation
- Spanish English
- Service Level Agreements Sla
- Microsoft Office
- Communication
- Customer Support
- Customer Retention
- Microsoft Excel
- Key Performance Indicators
- Interviewing
- Business Strategy
- Service Level Agreements
Hatem Selim Summary
- Hatem Selim, based in Cairo Governorate, Egypt, is currently a Associate Director at Concentrix. Hatem Selim brings experience from previous roles at Concentrix, Ingram Micro, Convergys and Stream Global Services. Hatem Selim holds a 2022 - 2022 Advanced Diploma in Global Business Solutions/Services (GBS). @ Hackett institute. With a robust skill set that includes Operations Management, Customer Service, Customer Satisfaction, Training, Quality Auditing and more. Hatem Selim has 1 emails on RocketReach.
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