Harshvardhan K. Email
Technical Support Team Lead @ QuestionPro
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Harshvardhan K. Location
- Pune, MH, IN
Harshvardhan K. Work
- Technical Support Team Lead @ (February 2026 - Present)
- Technical Support Engineer @ (July 2023 - April 2026)
- Customer Service Advisor @ (September 2019 - January 2023)
Harshvardhan K. Education
- Savitribai Phule Pune University
Bsc (Computer Science)
2015-2020
Harshvardhan K. Skills
- Adhoc Testing
- Analytical Skills
- Attention to Detail
- Build Strong Relationships
- Business Understanding
- Client Relations
- Communication
- Complaint Management
- Consulting
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Support
- Defect Logging
- Defect Triage
- Enterprise Support
- Escalation Process
- Escalations Management
- Functional Testing
- General Data Protection Regulation (GDPR)
- Internal/External Consulting
- Jira
- Knowledge Process Outsourcing (KPO)
- Non-functional Testing
- Performance Motivation
- Policies & Procedures
- Problem Solving
- Product Support
- Professional Communication
- Python (Programming Language)
- Quality Assurance
- Query Resolution
- QuestionPro Survey Software
- REST APIs
- Regression Testing
- Requirements Analysis
- Requirements Gathering
- Retail
- Root Cause Analysis
- Routine Maintenance
- SME
- Service-Level Agreements (SLA)
- Skill Development
- Smoke Testing
- Software Support
- Software Testing
- Software as a Service (SaaS)
- Support Documentation
- Team Motivation
- Technical Support
- Test Case Generation
- Test Cases
- Test Design
- Test Execution
- Test Preparation
- User Acceptance Testing
- data confidential
Harshvardhan K. Summary
- Harshvardhan K., based in Pune, MH, IN, is currently a Technical Support Team Lead at QuestionPro. Harshvardhan K. brings experience from previous roles at QuestionPro and Amazon. Harshvardhan K. holds a 2015 - 2020 Bsc in Computer Science @ Savitribai Phule Pune University. With a robust skill set that includes Adhoc Testing, Analytical Skills, Attention to Detail, Build Strong Relationships, Business Understanding and more.
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